Having login issues?

Resetting your password

1.  From the sign in page, select "Reset/Setup password" below the blue "Sign in" button.

Reset/setup password

2.  Enter your email address and click, "Submit".

3.  You should see a message to check your email. 

Screenshot to check your email

4. You should receive an email from, "messages@nextrequest.com" that will ask you to use a button in the email to reset your password.

Screenshot of email to reset password

5.  After clicking on the button (link) you will be asked to change your password and confirm.

screenshot to change your password

6. Be sure to check your email to confirm the update. 

View these instructions on the CivicPlus website.